lostforgottensoul
MyPTSD Pro
Would that be too much information to say to a co-worker? And would that make you feel weird about me? Like want to shy away from me?
Ok, ok, context. We were in a team meeting at work. My supervisor and about 7 co-workers and myself. There were a few new people. I get paired up, or used to, with new people and on my old team used to listen to calls live and provide help via IM.
Ok, so I work in an incoming call center as tech support for internet, PCs/mobile devices, phone, and now IPTV (residential). And its casual. Jeans and t shirt and usually team meetings are pretty laid back and fun (depending on the sup but mostly all laid back). So it's not like a board room meeting that most see meetings as and I am sure the Excs in the building have.
So, incoming call center. We have a software phone that pulls calls into whatever queue you are trained for. We have "Ready in" meaning you will get a call and then "After Call Work" (ACW) which means you won't get a call and its to do things like finish notes or whatever. You are allowed, on average, 30 secs of ACW a month. All stats are averaged monthly and then yearly for your end year review/preformance review.
So a new guy was asking two things, the first my sup answered but the 2nd I answered as it technically goes against policy. He asked that if you set yourself to go into ACW directly after the call, do you get in trouble. I answered this as you aren't supposed to but I have my phone to always go into ACW and if I am done and don't need it I just hit Ready In to take a call. She didn't get upset that I advised something against policy. She got upset because I stated "I have it set to do that because I am dyslexic" (meaning I cannot type and talk, it is impossible, and many times must do so to finish up notes. As long as I stay 30 ish secs then they don't care. It's against policy because people forget they are in ACW).
So, a few days later she pulls me into the conf room to go over a call and the tone on the call and what not, what not. In that same "meeting" she also said to not give out "personal information" like that and that the new people were all looking at each other weirded out by me. Which made me feel horrible! She didn't care that it was against policy. She cared I said I was dyslexic at all and I don't get it. It's not like I said it from left field.
She knows I am on pain meds (in an internal pain pump) and compared it to drinking too much wine while out with friends. If I had too much to drink out with friends I would probably tell you something way more personal like whom I slept with the day before or something. Not that I am dyslexic.
It was relivant and it is why i have the settings setup as such. And I could of said it without why I have it setup that way but I am not getting the big deal.
What am I missing here? I do seem to overshare but I don't see being dyslexic as personal info and its a casual setting. I don't know. I know that I struggle learning how to be approprate around others. Thoughts?
Ok, ok, context. We were in a team meeting at work. My supervisor and about 7 co-workers and myself. There were a few new people. I get paired up, or used to, with new people and on my old team used to listen to calls live and provide help via IM.
Ok, so I work in an incoming call center as tech support for internet, PCs/mobile devices, phone, and now IPTV (residential). And its casual. Jeans and t shirt and usually team meetings are pretty laid back and fun (depending on the sup but mostly all laid back). So it's not like a board room meeting that most see meetings as and I am sure the Excs in the building have.
So, incoming call center. We have a software phone that pulls calls into whatever queue you are trained for. We have "Ready in" meaning you will get a call and then "After Call Work" (ACW) which means you won't get a call and its to do things like finish notes or whatever. You are allowed, on average, 30 secs of ACW a month. All stats are averaged monthly and then yearly for your end year review/preformance review.
So a new guy was asking two things, the first my sup answered but the 2nd I answered as it technically goes against policy. He asked that if you set yourself to go into ACW directly after the call, do you get in trouble. I answered this as you aren't supposed to but I have my phone to always go into ACW and if I am done and don't need it I just hit Ready In to take a call. She didn't get upset that I advised something against policy. She got upset because I stated "I have it set to do that because I am dyslexic" (meaning I cannot type and talk, it is impossible, and many times must do so to finish up notes. As long as I stay 30 ish secs then they don't care. It's against policy because people forget they are in ACW).
So, a few days later she pulls me into the conf room to go over a call and the tone on the call and what not, what not. In that same "meeting" she also said to not give out "personal information" like that and that the new people were all looking at each other weirded out by me. Which made me feel horrible! She didn't care that it was against policy. She cared I said I was dyslexic at all and I don't get it. It's not like I said it from left field.
She knows I am on pain meds (in an internal pain pump) and compared it to drinking too much wine while out with friends. If I had too much to drink out with friends I would probably tell you something way more personal like whom I slept with the day before or something. Not that I am dyslexic.
It was relivant and it is why i have the settings setup as such. And I could of said it without why I have it setup that way but I am not getting the big deal.
What am I missing here? I do seem to overshare but I don't see being dyslexic as personal info and its a casual setting. I don't know. I know that I struggle learning how to be approprate around others. Thoughts?
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