Research Survey: Patient/caregiver/etc. experiences in the ER [not explicitly PTSD related]


New Here
Greetings, everyone.

Have you been to an ER in the US anytime in the past 2 years, whether as a patient or accompanying a patient? Do you know of anyone else who has? If you have 5 minutes to spare, I’d love for you to fill out this survey or share it with your contacts:

I’m enrolled in a certificate course on user experience design, and I’m working on a project in which I’m designing an app to help improve the experience of patients, caregivers, etc. waiting in the ER. To design a meaningful product, I need data on people’s ER experiences. Hence the survey.

Why this particular subject? I recently had a frustrating ER experience in which I waited almost 9 hours, and I didn't feel like I was taken as seriously as I should have been. (Fortunately, I ultimately turned out to be fine.) I observed a lot of frustration on the part of the others waiting in the ER, and this got me thinking.