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anthony
Founder
Got my replacement today... which was a whole bunch of misinformation and lack of information from Jawbone / Dick Smith Electronics, where I bought it. DSE told me they had to send it away for warranty repair, Jawbone said they would just send me one. After no further communication from Jawbone in days, I asked what is happening, has it been sent... to which I got a reply to return it to place of purchase and they will swap it for me, is apparently how their warranty works here in Australia. Not what DSE told me when I rung them first.
So I took it back to them today, 2 months old... and got a replacement. Easy as... and the new ones warranty starts from today... so again, if it breaks in the next 12 months I just walk back into the store and get a replacement. Makes it easier for next time, if there is a next time. Fingers crossed there isn't and it works ongoing this time round. The battery seriously was shite in the last one... not sure if moisture got into it or not from sweating... but one would think it shouldn't be that easy.
So back to step monitoring... tomorrow most likely. Already done around 10k today, and I don't feel like doing another 15k just to meet my mark. Then again... I do do stupid things some days, not like the extra exercise is going to hurt me or anything.[DOUBLEPOST=1405558131,1405557899][/DOUBLEPOST]If you have a Jawbone UP / UP24 you can search me out by name to join as a team, all then able to see what each other are doing and motivate one another along.[DOUBLEPOST=1405558198][/DOUBLEPOST]Got my new one charging at the moment...
So I took it back to them today, 2 months old... and got a replacement. Easy as... and the new ones warranty starts from today... so again, if it breaks in the next 12 months I just walk back into the store and get a replacement. Makes it easier for next time, if there is a next time. Fingers crossed there isn't and it works ongoing this time round. The battery seriously was shite in the last one... not sure if moisture got into it or not from sweating... but one would think it shouldn't be that easy.
So back to step monitoring... tomorrow most likely. Already done around 10k today, and I don't feel like doing another 15k just to meet my mark. Then again... I do do stupid things some days, not like the extra exercise is going to hurt me or anything.[DOUBLEPOST=1405558131,1405557899][/DOUBLEPOST]If you have a Jawbone UP / UP24 you can search me out by name to join as a team, all then able to see what each other are doing and motivate one another along.[DOUBLEPOST=1405558198][/DOUBLEPOST]Got my new one charging at the moment...