rainy_daze
Diamond Member
Me: Is your secretary incapable of listening? When I say "please change the appointment to a Friday, as I requested and discussed with the doctor", and instead she sends me an appointment for a Monday, can she not hear the words I'm saying? When she gets annoyed that I need to change the appointment again, do you think she is an appropriate member of staff to have on your team? Do you think you could communicate a bit more with your secretary, and pass on from me that I dislike her intensely? Do you think you could send her for some mental health sensitivity training? Do you think you could send her for some listening skills training? Do you mind if I just leave now? I'm disgusted at the way your service has treated me for these past few years.
^^I won't say this because it will just wait therapy time. It's wasting my time having to fix this appointment stuff though, and I'm frustrated not being listened to.
^^I won't say this because it will just wait therapy time. It's wasting my time having to fix this appointment stuff though, and I'm frustrated not being listened to.