My credit card company reversed a fraudulent charge on my credit card in December and didn't tell me about it. The whole experience has been a mess and the company has screwed up so badly that once the remaining balance is paid off I am closing my account and washing my hands of them. They put my personal information at risk by sending out convenience checks with my name and address on them without telling me - someone stole them and got my credit card number and charged a two thousand dollar check to my account, which was approved even though my signature and name were clearly not on the check.
I no longer trust this company because they gave out my personal information without my permission and without my knowledge and when I finally found out about it they tried to blame it on me even though it is their bank that made multiple mistakes.
I am relieved to have the balance restored to my account, however, I no longer trust this company with my personal information. I am going to pay off the remaining balance and they will never get another cent of business from me. No more credit cards for this girl.