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Publicly confronted about service dog. a disability isn't fake just because it's invisible. (vent)

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ANY other day but that day, that kid, and Charlie? yeah. Nope. not happening man. You f*cked up and I'm not going to let you get away with it.
Yeah. I've gotten up in a couple people's faces. And the barking really sets me off. Like really? You're a grown adult, and you're going to BARK at my dog? Ugh.

I do try to shrink, tuck Chopper, he's learning "between" (sitting between my legs) to take up one standing space) but blocking was the one. The one where I could at least say "this here, this is MY space".
Yes. We work SO hard on tucking and him being small. He doesn't have a block command, but I used to be straight up stepped on in grocery stores. And just with him there that isn't going to happen- we just use more space by default, and that's been enough to flip that for me.

The end result is - you are giving the dog an irreconcilable conflict, which is probably not so pleasant for the dog.
This. I see anyone distracting, staring at, trying to talk to or pet my dog as setting him up for failure. And it puts the handler in a not pleasant situation of having to correct the dog because of a person who can't just leave the dog alone to work. Because even though it makes perfect sense he fails in that scenario, I can't let it go uncorrected either.
 
@Justmehere - you handled that situation like a rock star. I think @Kefira's thing about keeping the ADA legal contact info business card (if I understood that right) might be something you should co-opt; just for those times when anyone is trying to give you grief - you can give them the card, and tell them to call and register a complaint. Such a thing would probably stop a "do-gooder" up just enough to make a graceful exit, mic-drop style.
Yeah, we also have a couple versions of etiquette/do not distract cards I've made (one version for general public and one for service professionals) and I find it really helpful. If nothing else, handing someone a card will give you a small window where you can walk away most of the time. It doesn't even have to totally address the situation at hand, like in this case with an attack on your disability status. It's just something with some general info you can hold out and hopefully deflect with. Which, I go non-verbal with conflict sometimes so I really appreciate having the option. And then if we have a problem somewhere and I don't want to deal with it (like bad staff experiences in a dr's office) I can just leave a few cards with the desk on the way out.

I'm happy to share the info on my personal cards via PM or as @lostforgottensoul says you can find a basic ADA access version with the DOJ number on amazon or different gear sites very easily.

The business brief is also a single page document that's a bit more in depth and can be found by searching "ADA service dog business brief" on google. We often leave that somewhere if there's been less than awesome service, and it's a bit more official looking.
 
Not personal team - though @Kefira could be more specific than I. I was thinking a card with this info:
Disability Rights
U.S. Department of Justice
950 Pennsylvania Avenue, NW
Washington, D.C. 20530
Phone Number
(202) 307-0663
Special Litigation Counsel: Kathleen P. Wolfe
Special Legal Counsel: Sheila Foran, Roberta Kirkendall
Chief: Rebecca B. Bond
Contact the Disability Rights Section

Because if the annoying person has a problem - that's who they need to contact. :sneaky:

Edit to add: that's my passive-aggressive (aggressive-aggressive?) idea of what it would be. But @Kefira explains it properly on the next page
 
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This. I see anyone distracting, staring at, trying to talk to or pet my dog as setting him up for failure. And it puts the handler in a not pleasant situation of having to correct the dog because of a person who can't just leave the dog alone to work. Because even though it makes perfect sense he fails in that scenario, I can't let it go uncorrected either.
I correct both as long as I CAN (let's be honest, some days I just can't) But on my good days, I flat out tell people, with a look of 'who the f*ck do you think you are?' "no, Do NOT do that."
Then I correct the dog. That embarrass the person. I've gotten several "I'm sorry I didn't mean to get the dog in trouble" comments.

all this is good for me to hear. I've been operating in a vacuum and I can't tell if I'm being too strict or too lenient sometimes. This tells me I'm pretty much right on the money.
 
@joeylittle
The business brief and any of the ADA law cards marketed on Amazon or gear sites will have:
If you have additional questions concerning the ADA and service animals, please call the Department's ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) or visit the ADA Business Connection at ada.gov.
Which is the call line with access specialists designed for information gathering or for access issues.

I made special cards that address basic etiquette in addition to the law, but they all still have that number on them.
 
eah, we also have a couple versions of etiquette/do not distract cards
I made my own. One side has all the typical questions I get which explains what KIND of dog he is (along with how to pronounce it), the fact that he IS a service dog, that I'm just tired of answering the same question over and over, and that any kind of dog can be a service dog. The other side has information on where to learn more about ADA.
 
all this is good for me to hear. I've been operating in a vacuum and I can't tell if I'm being too strict or too lenient sometimes. This tells me I'm pretty much right on the money.

Me too as I am now using training tools (correctly) that have a bad name but they work, because I use them correctly. And I am always wondering if I am correcting too much or too little.

If you even want, come talk to me in my diary. As you know I am logging every day of Chopper's training and gaining a perspective of other handlers is invaulable to me.
 
Then I correct the dog. That embarrass the person. I've gotten several "I'm sorry I didn't mean to get the dog in trouble" comments.
Yep. Some days I don't have the spoons. I always correct him though even when it takes a lot out of me because I'm really paranoid about him developing bad habits, and he's always been a bit on the flaky side, bless him. But I'm also good at shaming the human through the dog without talking to the person.

On more than one occasion the correction for him has been along the lines of "Uhn-Uh: Just because that rude lady is talking to you does NOT mean you act like an untrained puppy. You are better than that."

Most of the time I don't even honor people who are behaving poorly with a response. Just "leave it, you know better" to my SD will get most people to at least pause for a minute, which is normally all you need to get away.
 
On more than one occasion the correction for him has been along the lines of "Uhn-Uh: Just because that rude lady is talking to you does NOT mean you act like an untrained puppy. You are better than that."

Most of the time I don't even honor people who are behaving poorly with a response. Just "leave it, you know better" to my SD will get most people to at least pause for a minute, which is normally all you need to get away.

I'm stealing these.
 
Just "leave it, you know better" to my SD will get most people to at least pause for a minute, which is normally all you need to get away.

I do that. "Leave it"...."Leave it"... [ETA: That would be two people lol] while walking by people and don't even acknowledge they are there but he is in training so i have to focus on him like that but it stops people from even saying anything at all.
 
There are always going to be uninformed and uneducated people about ptsd, seizure issues, blindness issues. And then there are the brave, beautiful, and loyal - trained and authentic service dogs and the skilled people who train them those amazing dogs that protect and serve their service need owners.

That spoken, many years ago, a person with his service dog (with vest that said - Working Dog - and other emblems on vest to indicate his dog was aiding and assisting him to navigate through our world, asked me not to pet his working dog. Honestly, prior to him allowing and affording me opportunity to be verbally educated then and there that his dog is a Service Dog, I was initially hurt that he would not allow me to pet dog.

After listening to this caring human being taking the time to educate me about Service Dogs and why public is required not to pet dog, I fully understood and from that point on, and even to this day, when I pass a person with a Service Dog I first say Hello, next I say you have a wonderful working dog and although I would love to pet him/her, I respect your requirement to allow your dog to work, and not to pet him/her. And that usually is a major ice breaker, and also puts the person with their working dog at ease around me. I absolutely love dogs - all kinds of dogs, although due to an incident long time ago, I am a wee skiddish around those beautiful German Shepherds. Was chased into new friend's bathroom by their pet German Shepherd dog, almost being bitten in the butt by this dog. Whewww! Closest I've ever come to being ever bitten by dog. I again love ALL breeds of dogs - I am one of those people who go weak in the knees whenever I see a highly trained and beloved and loyal dog caring for a human being! And first thought is to respect their space and boundaries, and that this beautiful specimen of dog - is indeed working!

And, exxxcccuuussseee! me, @Justmehere I would not for one second tolerate anyone taunting and questioning dog's service qualifications and validity! Makes me very angry! Grrr! I had been considering, after healing from colon surgery of 7/6/16, and still trying to heal from being hit by car on bike in 2012, and am struggling in EMDR Therapy, purchasing a service dog; or contacting a legitimate service training dog agency to inquire about training dog myself (had taught my former cat to poo/pee on commode - definitely not the same training skills, I know) and initially thought I could handle all the rigors that comes with service dog ownership, and responsibilities, etc. However, due to my quick assertion and immediate action (verbal) when someone is being rude and indifferent toward me and to my future pup - and after reading this thread, I believe after I heal more, that I will stick to purchasing another beloved house pet, and not exposing myself nor my future pup to insolent, uneducated, pompous, and viciously rude members of our anticipated civilized (some not) society.
@Justmehere please try and continue to stand tall; and there are many on this thread as you know have given solid sound advice, support, and recommendations on how to deal with empty-minded and narrow-minded people that you will most assuredly (unfortunately) be confronted by as you continue to travel with your beloved Service Dog. Lots of compassion, caring, and warm hugs and love being sent out this moment to you and your loyal, brave, and courageous furry friend and support system Service Dog and forever four legged furry loving friend. We must try and try not to allow others to define us, and not allowthem to turn their tiny eeny weeny little magnifying minds onto us and try and encourage them to keep the focus on themselves - that keeps them, and us busy, as we struggle and deal with life (at times) on life's terms. Try and stay strong; we are all here for you; am grateful for your post; educating people about these gallant and valiant and beloved Service Dogs. JadesJewel
 
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