I live in Australia and it's very difficult to get diability payments based upon PTSD, and they seem to disregard pychologist reports and base their decision on a 'work capacity interview' ( a gov't policy brought in, in the last 3 years).
Also, if you have a psychiatric illness in Australia, you can see a psychiatrist free of charge, for PTSD you don't unless you have been hopitalized and are seen as a suicide risk. So, here it seems if they change it to a psychaitric disorder - which it arguably is - then better help would be given.
Oh, I see. What a horrible situation to be in, you are not alone in wanting propper treatment and good support. There have been times when I have felt like I am standing in a packed out football stadium, screaming and no one is listening. Governments tend to cock things up quite a bit, there may be good intentions in the law, but it is always behind the 8 ball when it comes to professional industries. This is one of the big draw backs of governments all over the world.
I do think that Medicare is a little bit better than the NHS (free uk health care) though, as at least you can be seen by someone by paying part of the bill, when in the UK you pay nothing but may not be seen for a year, and then you would only see a psychiatrist twice and a social worker the rest of the time. People complain about lobbyists, but considering how much lobbying and the amount of time in lobbying to have breast cancer hit their radar and get funding and action, then we have a lot to be grateful to lobbyists for. It is not surprising that this funding was given to a private hospital, rather than to Australia's government scientific research body.
I read the Disability Assistance Act in Australia, and it seems the only change in law is that those with disability don't have to face the punishment (of removal of disability) if they can't make an appointment with Centerlink. The Law notes the interview process, which is a bit more about promoting working, rather than who gets and who doesn't. It is more about if you can work a little, isn't that better for you? I would say maybe better for the government economically, but not necessarily better for you as an individual. However, the law does recognise that you are entitled to assistance, even if it is a 'not for life' scenario.
http://www.clinicaltrials.gov/ct2/show/NCT01510236?term=ptsd forum&rank=1
So, I think the problem is those that are to interpret the law, the government agencies and their workers and whether PTSD is classified as a disability by them. It is seriously shameful that a receptionist at Centerlink does the interviewing, rather than a mental health professional. These people are only trained to get you a job, not to understand disabilities of the mind. They can't disregard a Psychiatrists report though.
I think they are just making your life difficult, because they can. Give a government receptionist a bit of power and tell them they are helping people by making them work, not to mention their own framing (making an assessment based on prejudice of a 'type' of person without getting to know them) of anyone who walks in the Centerlink door. I see this framing all the time, all I have to do is tick a box that says 'do you currently or have you ever had a mental illness' and then I don't get listened to because they have already framed me as a nut job for having a mental illness. I'm pretty sure I didn't look like a 'typical nut job' that day - I did bath and brush my hair :).
I guess what I am saying to you is that there is no legal reason reason why you would be denied disability assistance if you have a letter from a psychiatrist saying you can't work. Maybe, the Centerlink moron is going through the motions of the interview, so that they can fill in their forms and tick their boxes of having, themselves, 'done a good days work'.
If they deny you disability, then call and ask to speak to a manager, because they can't do this when you have a psychiatric report. We have to be assertive when it comes to our rights and health.
I do think it is just wrong that they claim you can't get free Psychiatric support because it is PTSD and not Schizophrenia. Based on the Act related to Disability assessment, they only assess lower order functions like bathing, eating and behaviour (but I am pretty sure they don't know how to assess the behaviour component). So, I had a read through the Psychiatric ATT which provides a definition of what is legally deemed as a Psychiatric disorder. It says ' defined as the abnormal functioning of an organ or body system and includes mental illness and cognitive impairments'.
http://www.clinicaltrials.gov/ct2/show/NCT01510236?term=ptsd forum&rank=1
I see no reason why they would deny you disability assistance and psychiatric care of any other mental illness, particularly if you have a letter from a Psychiatrist. Perhaps contacting the ATT is worth your while? Like I said, sometimes it is worth while being assertive and standing up for our own physical and mental wellbeing. The government receptionists certainly don't know the law or mental health.
I'm not knocking Centrelink, there are some benefits to it (it has some things right but imperfect), and I have two friends who worked at Centerlink - one was a primary school teacher and the other a human resources graduate. That tid bit is just for context purposes.
I am seeing your point of view Shell and I am really feeling that changes at a legal and policy administrative level are always needed. But more so, just to be listened to, acknowledged and not discriminated against would be nice. The illness needs to be acknowledged and popper care and support given, and it sadly sounds like it isn't.