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Running An Aged Care Facility At 22

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HëllaBubz

Diamond Member
I've been in aged care since I was 18, and after many mishaps, and mistakes, along with my immaturity to make things interesting, I've just landed a job that I love and hate.

In Australia, aged care homes are run one of two ways, funded through federal, or state.
Federal means much more funding, but is much harder to get in because of the assets you need to have as colateral, but state funded are run as businesses.

Long story short, I have now taken a job as a Personal Care Coordinator........I thought my job would be somewhat simple, but it's not.

The facility is Supported Residential Services, for people who are frail or have a disability, so the age bracket an abilities range immensely.

Some of the things I have to overhaul are;

Rostering
Timesheets
Staff Duty Timelines
Hire/Fire recommendations
Staff management
Resident management
Shift durations
Staff Education
Ways of purchasing food
6 months of accreditation
All careplans for all residents
Laundry management
Maintenance management
Kitchen duties
Rewrite progress note formats, handover sheets, doctor communications
Fix computers, phones, internet or teach staff how to do basic computer stuff......no one knows anything.

When I started, I thought I would be on the floor, do the meds, a bit of personal care, and type up the odd document for the boss.

Wow, did I underestimate what needs to be done.

This small facility of 28 residents has been run into the ground, and there is bugger all money and the owner is constantly pressuring us to cut shift hours to save money.

The one guy who does work here is an absolute darling, but has only been doing aged care for 2 months, he has no idea how to get things running smoothly.

The manager used to manage a really high end facility in the city, I don't know how she ended up here, but she has so much to do, she doesn't know where to start.

I have 2 staff members who I need to fire, asap.

1. The week days cook - refuses to portion control her cooking, wastes food constantly, is very aggressive and rude to staff. Has been spoken to by 3 people, refuses to change.
2. A Personal carer who has entered into an intimate relationship with one of the residents who is in his early 40s. Tends to call the facility at midnight wanting to talk to the resident for personal matters.

There is so much to do, I feel like a headless chicken running around.

It might look good on a resume, but truth be told, I don't know whether or not I've moved up the chain or not!

Is this a success or not?
 
Wow. First things first. Get yourself new staff for those two positions, as soon as possible. They sure did dump a lot on you. Can you delegate?

And as for "is this a success or not?" it depends upon how well you handle it. That's a load for anyone to carry.

The owner is part of your problem. By cutting shift hours, the patient care will go down the tubes. He needs to re-evaluate what he is wanting.

Bless your heart. I do feel for you. Good luck.
 
Can you delegate?
Ha! Yeah, I tell them what should happen on a shift, and then they do it on the next shift! If I improve the spending in the kitchen area, then he should get off our backs.

Thing is, he knows nothing, so until someone explains to him how the cookie crumbles, he's going to keep complaining.

But problems like this were made for me to fix. :p

Thank you.
 
Lol, what I need is a shot in the head!

Wounds aren't being managed, students on placement aren't being taught anything, just being used for dishes and laundry, and no one is doing a proper job.

Then I landed, and Hurricane Bubzilla hit the locals.

At this stage the facility is too small and low care for an RN, but I do know 3 facilities which are desperate for RN's, and they are all close to me and know me quite well.
I've also got a mate who can place you as agency anywhere in Australia if you want.
 
Wounds aren't being managed, students on placement aren't being taught anything, just being used for dishes and laundry, and no one is doing a proper job.

The manager undermined everything I did, lied to the employees about wages, and was telling client families that I was a registered nurse, which I am NOT. It's actually an offence to pass yourself off as a registered nurse when you aren't.

They refused to hire new employees at the award rate, and wouldn't pay weekend penalties. They had the employees on less than permanent part time rate, but on casual hours, paid no superannuation and let them get away with stuffing around with medications and wounds when what they were doing was actually illegal.

So, a week before I went on holidays, I walked out the door.
 
(((( Bubzilla )))), I hope you reported them.

Many years ago I worked at an aged care facility. I was shocked at what I saw.I stayed for a long while, just to take care of the patients, but when I saw that nothing was going to change, I too left. They shut down not to long afterwards. I often wonder what happened to the patients there.
 
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