A things happened - bad experience with Lyft driver. Do I make these things happen to me?

[sunshinedaydream]

Where can I post it? I’m ok but it was scary and happened in real life today.

 

[ladee]

You can post it here, the mods will move it if need be.

 

[somerandomguy]

You can post it here. If it's the wrong place, the mods will move it.

 

[sunshinedaydream]

I am ok but this really happened.
A Lyft driver charged at me and I had to yell . I was at the hotel we were in and he couldn’t find us and was yelling at me to go outside. I had a bad feeling and of course didn’t want to leave valet/registration! So I told him calmly where I was (at the normal spot where taxis/cars drive in and out.). He started yelling at me to calm down and then hung up on me, so I thought he wasn’t coming to get us (Lyft app said he was there but he wasn’t, and the countdown was almost done saying he was leaving but he wasn’t there. ) so I called an Uber. It is confusing there, but also I knew I was calm and he was scaring me by yelling at me about where I was and yelling over and over to calm down when I was just trying to explain where I was and wasn’t upset or raising my voice.. I got really dizzy and shaky.

Then he pulled up and I was surprised because I had thought he decided not to get us. He got out of his car and was angry and yelling and walking up to me very fast with his hands out like he was going to grab me and I got that feeling like I was behind glass and couldn’t move and and when he was inches away I yelled “don’t touch me” really loudly. I really feel like I was watching myself move, and not controlling myself. He looked like he was on meth, and I felt like my instinct was right to be scared when he yelled at me on the phone, but now he was yelling at me and I was shaking and then the valet came over and so he got in his car and drove away, but drove within inches of us. I have had fear of getting in cabs/Lyft/Uber, and so maybe overreacted, but it happened really fast and I didn’t feel like I had any control over my reaction once he was there and yelling at me and coming up to me and my two little kids so fast. I was shaking and got myself and my kids in the Uber when it showed up and to the airport and was ok.
Am I making all these things happen to me?

I feel ok and hoping things will settle down more now or soon. Thank you for reading this.

 

[ladee]

No you are not making these things happen to you. He was out of line by raising his voice or his hands in any way toward you.

Glad you told him not to touch you!! Good move!!

Good to know you are ok and safe. And yes, it takes a little time to remind yourself you are safe now and get calm again. You did good!!

 

[sunshinedaydream]

Thank you so much! I also sent all that exactly to my therapist and feel bad for emailing. I see him tomorrow but wanted him to know what happened as clearly as I can tell him.
The driver yelled at me that I was weird when he drove away. I probably am weird, but I don’t like being yelled at and I feels scary when someone acts like that. The valet offered to get security but I said I was ok and just wanted him not to touch me. I didn’t know what to say I was terrified.

 

[ladee]

You handled it right!! No one likes someone yelling and coming at them in a threatening way. He was the weird one and you did not have to do anything but protect you and your kids. Glad the valet was there to witness what happened!! He wouldn't have offered to call security if he felt you were in the wrong.

No shame in letting your T know what happened. I'm sure he/she will reaffirm that you did the right thing.

Hope you have a better evening. Thinking of you.

 

[sunshinedaydream]

Thank you. The validation feels good. I never know if what I’m doing is ok and second guess everything all the time.

 

[Kubash16]

:hug:

Honestly? Regardless of any other circumstances- customer service 101: never ever raise your voice, charge at, or do anything else threatening or escalating to a customer.

 

[digger]

Where can I post it? I’m ok but it was scary and happened in real life today.

Please use the contact forum in future if you're unsure of how to use the forum, have questions about how the forum works, how/where to post etc Thanks

 

[sunshinedaydream]

Please use the contact forum in future if you're unsure of how to use the forum, have questions about how the forum works, how/where to post etc Thanks

Ok sorry about that.

 

[lostforgottensoul]

I never know if what I’m doing is ok and second guess everything all the time.

Me too!

I wouldn't of been able to yell "don't touch me". Good on you for being able to do that!

You did the right thing! Have you complained to Lyft yet? I would. I believe they have ways to rate the driver and then complain about a ride/driver. I would call the Lyft headquarters when calm. That guy should not be working for Lyft!