OMG... When my then-husband’s West Coast company (which covers the vast majority of massage / acupuncture / chiropractic / naturopathic / nutrition / physical therapy / hydrotherapy / etc.) switched to East Coast insurance? I about lost my damn mind. I couldn’t find the massage benefits listed, not uncommon most companies only “list” a tiny fraction of what they cover (the rest is in a 3” thick binder, unique to your policy); so I called them up, and the f*ckwit who answered told me they “weren’t going to pay for my sex life”. Oh hell no. You did NOT just say that to me.Sadly insurance won’t cover most of these types of things but I’m more than ready to try them because I think I might have done most of what can be done with talk therapy.
So I told my LMP. Hehehe. Who was part of one of the most prestigious Sports Med departments, in one of the best hospitals, in the country. I received a written apology from the insurance company, not long after. My then-husband’s company had already switched insurance providers, by that time. I wasn’t the only one who was treated so poorly, for calling to enquire about what’s standard medical care, on this coast.