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Rant - Boyfriend Belittles His Customers & I'm Sick Of It!

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Blue Survivor

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My BF works in a large-chain coffee shop. Before I start work, I stop at his work for coffee and to visit him. He works alone. His job evolved from a "behind the scenes" job to a job where he is expected to work both behind the scenes (baking) and with customers (drive-through and the counter/register). Typical corporate stuff: 'why pay three people when we can make one person work three times harder' kind of thing.

On the side, he has started his own business which is doing well but not quite well enough yet for him to quit his day job. He sees money the way people who start counting calories see food: "If I drink that Pepsi, that's 150 calories; that's a half hour of cardio, I'll pass." So to him: people buying coffee and baked good is a "waste" of their money, and they are "stupid" to not realize this and and they are also "lazy" for not making their own coffee at home. I see him five days a week at his work, and all five days he says how stupid and lazy people are. Basically because A) they're "bothering him" at work and B) because they aren't trying to get out of the rat race too by starting their own businesses.

I tried telling him that if it weren't for these customers, he would not have a job. I suggested that he be thankful that he has this job to support himself while he gets his own business up to where he wants it to be. Nothing I say, including tell him that I find it very unattractive that he puts so many people down on a regular basis, seems to make him stop being so judgmental towards people. He just has this belief that he is smarter than the average person and this feeling that he has the right to announce it, loudly, within earshot of the customers. His parents are overweight & starting to get serious health problems because of it; I tried comparing his parents to his customers: if I told his parents that they are lazy and too dumb to eat a normal diet - how would he feel about that? He said: "Well my parents are overweight." I give up! I even nudged him to get a different job entirely if he's so unhappy at this one. I told him: "It is your job to give the customers what they order, that's it. It is not your job or your place to tell people that you think they are making bad financial decisions by ordering coffee and bagels; it is not your business how people spend their own money."

He still feels there is nothing wrong in any of this.

Thanks for reading this rant! I just needed to get this out :)
 
Restaurant Burnout.

I start HATING people if I'm working the front of the house in restaurants. Like really, really loathing all of mankind. It's not about them, it's me. It's freaking exhausting to be reading people all day long, and that's part of what my hypervig does. Micro expressions and body language, day in and day out. Add on having to project this fake persona ( :D HI!!! :D)... Anyone who's had to smile professionally knows it just makes your face hurt after a few hours. If you're reaching deep to make actual smiles? (Eye crinkling, ears pulled back, etc.) it transcends face ache into throbbing headache. :wtf:

I can do it for a little while. A little while longer if it's cocktail waitressing (because drunks like mouthy sarcastic women as a rule) ... But while there are many reasons restaurants see such a high rate of turnover in the front of the house, this is a very very common one. ((Please, dear god, put me back in the back of the house where I belong! Where music is bumping, and people are laughing, and it's real.))

Snicker. I know one baker personally who has fought corporate back-to-front with almost legendary aplomb. He works naked. If someone wants to meet the chef? He's more than willing to! Naked. The front of the house? Sure. Naked. I. Love. This. Man. He'd probably be fired, but everyone who has ever had Restaurant-Burnout? Just kind of worships him. He's also a helluva baker. If not very easy on the eyes. He also hasn't had to interact with a customer for *years*. Local hero.

Anyhow, point being, your BFs WTF IS WRONG WITH PEOPLE??? AAAARGH. PEOPLE. STUPID, FACEFEEDING, GO. AWAY. GET. A LIFE. STOP WASTING YOUR MONEY AND MY TIME Aieeeeeeeeeeeeeeeee!!!! Is just the restaurant industry. It infects most, at least from time to time. It's not really rational, so it's not very subject to rational arguments (Go. Away. Go. Away. Go. Away.) Most people either get some distance & are no longer bothered by it, or end up quitting in some sort of blaze of temper. The second one is probably healthier.
 
The way your boyfriend treats/feels about his customers is really only the tip of the iceberg... it is indicative of how he feels about people in general and I think I'd be thinking twice about further involvement beyond "boyfriend" unless or until he changes his attitude.
 
You would be completely shocked of what I say about customers when im on break and lunch, after work, while on mute (i work in an incoming call center for internet/PC/IPTV tech supprt). I am not in earshot of the customer but still vent. I need to vent or the stress builds. I dont think i am better than anyone or smarter than anyone, customers are just frustrating, especially in my job/position, and I just need to vent.
 
I love my customers, but still roll my eyes when I turn my back, or gag when I have to open their fridge for something. I vent all the time about how gross their house is, how can they be such hoarders, blah blah.. But, I would be there in a second if they needed me. Venting is good.

If you don't want to hear your boyfriend vent 5 days a week.... Then get your coffee and another place....
 
I used to work with the best receptionist ever. Our clients loved her. And she made me laugh all day because every time the phone rang she would give it a death stare and say "oh f*ck off!" She would then answer in the most beautiful telephone voice "Good morning. (Name of business). (her name) speaking. How can I help you today?". Once she'd hung up she'd say something like "stupid old fool".
 
every time the phone rang she would give it a death stare and say "oh f*ck off!" She would then answer in the most beautiful telephone voice "Good morning. (Name of business). (her name) speaking. How can I help you today?". Once she'd hung up she'd say something like "stupid old fool".

Sounds just like me! Except I use much more colorful words.
 
@Friday - LMAO! Restaurant Burnout - so true.

Working the pizza chains, how much I loathed customers was directly proportional to how much I loathed my job. And some days, it just blew out to loathing all mankind.

I'd be concerned about the boyf who has one of these types of jobs and bounces off to work each day singing about how great customers are.

Working his @rse off to get out of that job is definitely the right thing to do - hang in there with him:)
 
Wow y'all. I work with clients and it never dawns on me to do that because I'm there to provide a service. That's my job and what I friggin' get paid for. Granted it is not retail or fast food, or phone center... it's elder population but guess what... I don't friggin' do that. I find something to esteem about pretty much everyone (yes, I do really) - an old RN told me to always find the key to each person, the one esteemable thing. Everyone has one she says... she has been right so far for me. Shame you all can't find that in the people you deal with though what I provide is more based on relationship to provide my service than what perhaps you all do.

I do burn out... but it is myself not the client's responsibility for that... thus it is mine to manage and turn=around. Rule number one, the client is always right. Rule number two ... see rule number one.
 
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I understand the frustration of the food industry (I too worked in it for a time), but thanks for all the stories - the naked chef - omg!

I think what bothers me is not 'just' him judging his customers, but his unwillingness to change the situation. Truly - get another job, already! But noooo, he'd rather complain (loudly, daily) about this one instead of help himself to be happier by finding elsewhere to work while he gets his business to the point he wants it to be.

But the judgmental attitude towards people...that does bother me. He is FIRM in his beliefs, no matter how incorrect. And when I say 'beliefs' I mean, for example: "Gay people are gay because they want attention & their parents raised them wrong." That is what he thinks. Despite science, despite him always 'knowing' he is straight...he actually believes that there is no such thing as being gay. It is ridiculous! I think that his stubbornness about things he "knows for sure" (aka - his opinion) is what I have a hard time with.

It's interesting that @The Albatross suggested not taking things further with him than BF...because we USED to live together and we USED to be engaged! When I was diagnosed with PTSD he told he it "was not real" and that I should "get over it" and "stop thinking about it." When I had a flashback or anxiety attack and told him I needed to be alone he'd just keep pushing & pushing...because I was "only faking it." If I wanted to move my car from the dark corner of the parking lot closer to the apartment because I felt safer (I work nights and leave when it's dark) he thought that was "extreme." The moving of the car issue was the final straw; after two years of trying to convince him that PTSD is real I told him that the next time he made me feel badly over something relating to PTSD, that I'd move out and we'd no longer be engaged. And when he called me wanting to feel safer "extreme" that was it! I've been living alone for almost two years now and don't regret it one bit. For awhile there we broke up and he was trying to change...but that was a sham; he only pretended to "believe" in PTSD because I started dating someone else. I think the end is coming for us.
 
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