Whitneys story
Diamond Member
They still have not corrected their system.When I get online I get a pop up from service provider. Your 1 day past due. On auto pay almost 2 yrs.
Interesting to return from vacation to find a post card from the District Court of the State. "This notice of a proposed settlement of three class actions, against _________."
When I first started the service I had excellent connection, then slowly my speed reduced from 5 bars down to 4. I had called and asked why. They claimed they only guaranteed 4 bars. That if I upgraded I would get faster speed. Doh!
And who wins in a class action lawsuit?
My 5 bars have returned after my 4 hour ordeal of sitting on the phone and chat with the service. No I did
not upgrade. But do think it is nice that the courts have deemed it necessary to make them accountable.