It is a great website, I used it when I would wake up frightened in the middle of the night, or if there was something on my mind. You can pick a listener based on ages, where they live etc so you get someone you can talk to. But I think I am not far enough into recovery yet, I thought I was - I am not!
Anyone can listen but they must complete e learning.
I'm not gonna lie though, I have always had a few fantasies that I could be one, but I dont really think I would even like it now, they make it look easy