but then we weren’t sure if they would be able to help and if it was unfair for people having more severe problems.
Conversely, there may be someone simply sitting there bored out of their minds
wanting to be there to help people, but no one is calling because everyone thinks everyone else’s problems are bigger and more important.
AKA ... Don’t do their triage for them.
The program I use is actually set up for vets who are in a much better place than I am (it assumes they’re registered students, or working, which means they’re
able to be. I haven’t been able to be that functional in a long time.). I STILL don’t want to use it, as I’m not new, I’m not in crisis, I’m not scared by any of this, etc. There are so many people who are either in much worse positions or in much greater distress. Yet, in theory, because I’m so much less functional than other people in this particular program, I “should” have a higher level of care. Not the one I’m in, much less a “lesser” one. The Director of all the programs still lets me attend. Let isn’t exactly the right word. Encourages me strongly to attend, which he can do, because he’s the therapist in it. And Because there is no way on earth he could get me to do a higher level of care. Anyone less than the director might not allow me in this program because I “need” a higher level of care. (I’m fine. I don’t “need” anything.)
This phone service? Might be only for spouses in crisis, and they refer daily problems elsewhere. It might be only for spouses who have a series of small problems, and they refer the crisis people elsewhere.
Try to not do their job for them. You’re a spouse of a PTSD vet. The line is for spouses of PTSD vets. Start there.
My 2 cents.