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Assault I'm afraid to return back to work after nearly 2 years of workers comp

tjm

New Here
Hello,

I wasn't sure where to post this but decided this category would be best since there are post flairs that can be added.

Anyway, at the end of January of January 2024, I was held at gunpoint then pistol whipped in the back of my head while working a closing shift by myself. Since then, I've been on workers comp and doing CBT therapy. I was shortly diagnosed with PTSD, anxiety, and panic disorder.

Around February of 2024, I was hit out of nowhere with all kinds of mental health issues that I've never experienced before. The PTSD symptoms ramped up, the anxiety turned into physical symptoms, and the panic attacks ensued. I've experienced flash backs, nightmares, heightened anxiety, DPDR, dissociation, visual snow syndrome (and all of its symptoms), short term memory issues, difficulty concentrating, moderate depression, avoidance, hypervigilance, health anxiety, hyperarousal and probably more I can't remember; All in which kept me inside for most of the 2 years where I would just end up in my head dealing with negative feedback loops of intrusive thoughts.

Fast forward to this year, I've definitely improved about 85% of what I was pre-traumatic incident. I still deal with some anxiety, mild flash backs, mild, mild dissociation, mild visual snow syndrome symptoms (still have grainy vision + light sensitivity + negative afterimages + tinnitus), mild avoidance, and the hypervigilance + hyperarousal is still lingering, vertigo, and the off balance sensation like I'm walking on a trampoline when I go into public places or walk in narrow hallways (PPPD dizziness/vestibular migraines). I believe with the CBT and taking things into my own hands such as research to understand what is happening and why it's happening along with mindfulness meditation, it has allowed me to manage my symptoms a lot better and caused them to come around less. I got a CT scan of my head too which came back clear. As far as seeing a Neurologist, my WC Doctor doesn't believe I need to see one and thinks everything I've been experiencing is due to anxiety. I saw a Psychologist but they wanted to throw me on SSRI's right away which I do not want to take as I took them when I was younger and had really bad side effects.

What I'm feeling right now is everything "feels louder" which is making it difficult for me to feel more present and quiet minded. I feel like I hear everything more easily and things are more visually stimulating. The best way I explained this feeling to my therapist is like someone who drinks an energy drink and you start to experience hyperexcitability where everything feels and looks "loud."

However, I'm coming to a point now where at the end of January 2026, I will be required to go back to work due to workers comp only being 2 years. I've told my WC Doctor and Therapist numerous times that I do not want to return back to the same workplace. What's difficult is that I'm a Manager of a retail chain store and my location is further out than everyone else's so HR doesn't want me to swap stores with another Manager because the chances of them having to now travel far is high and that isn't fair to them. Looking for another job is an option for me but I am also afraid of the same thing happening to me again no matter where I go or the people who held me at gunpoint will find me again even though the chances are slim to none. I've thought about work from home but I can't continue being in my apartment for however much longer than I have been for 8 hours a day. I think being away from my apartment with newer distractions such as a daily routine and work will allow me to feel present again.

Thank you for taking the time to read and if anyone can relate or has tips/tricks, that would be great. If any of you know, workers comp in Texas only pays 60% of your wages which is peanuts to most and bills don't stop so I will need to go back to work sooner than later.
 
Gosh, your work is putting the challenge of someone else needing to travel a bit more above you feeling safe returning to the site of work where you were threatened and hurt with a gun? Your work place needs to address their priorities. That's appalling.

Can you address that with your work?
.I don't know what country you are in, but is there a union or work regulations you can use to help with a return to work and 'readonable accommodations' the work place can offer? In the UK there would be room for that.
For example, if I had someone off work unwell , I do a 'return to work' interview and look at what support they need. I would offer all sorts of things like phased hours to return, check ins, building up workload. If you work for a company with a few stores, they really really should arrange for you to be in a different store.

This happened to you whilst working for them. They have responsibility to make sure their staff are safe.
 
Gosh, your work is putting the challenge of someone else needing to travel a bit more above you feeling safe returning to the site of work where you were threatened and hurt with a gun? Your work place needs to address their priorities. That's appalling.

Can you address that with your work?
.I don't know what country you are in, but is there a union or work regulations you can use to help with a return to work and 'readonable accommodations' the work place can offer? In the UK there would be room for that.
For example, if I had someone off work unwell , I do a 'return to work' interview and look at what support they need. I would offer all sorts of things like phased hours to return, check ins, building up workload. If you work for a company with a few stores, they really really should arrange for you to be in a different store.

This happened to you whilst working for them. They have responsibility to make sure their staff are safe.

I am in the US and I work for a franchised retail store of a big cellphone provider. What's frustrating is that during their training, they mention every store has a panic button. However, my store didn't and no matter how many times I brought it up, they didn't do anything to fix it.

As far as reasonable accommodations, my workers comp Doctor tried a "2-3 hour light duty return back to work" thing last year and they said they couldn't do that. Then I got a call from HR asking if I was returning back to work back in June and what accommodations I needed in order to feel safe while returning back to work. Part of that was the idea of me possibly going to a different store and said he'd talk to the legal department to see what they think. I've never heard back from them since.

To me, it seems like they're trying to make it seem like they can offer accommodations but they can't. Cellphone stores are not like big retailers where there's various managers that you can move around. The one I manage is pretty far compared to where the rest of the stores are and because they're a franchise, I can't just go to any store. It has to be one of theirs.

I want to find another job just to get myself back into a regular work routine again because I lost that momentum being out of work for almost 2 years and not having a proper daily routine at home. However, the PTSD and anxiety in me makes me feel afraid to return back to any sort of workplace because I'm afraid it will happen to me again or the one suspect who got caught and let off with probation might find me (even though the city I live in has a population of 2 million people).
 
Since HR asked what accommodations you need to feel safe I would talk about that panic button again. Every store should have one.

I agree! What's sad is one of the employees I had to let go, due to an unrelated situation, was also robbed at that store 2 years prior to me working there and he said there still no panic button. That's why I pressed the situation when I started but I was robbed only 4 months after working there.
 
Can you say you won't/can't return to that store but are willing to work in another store?

It's terrible that they haven't installed the panic button. Have they done anything to improve safety in that store?


I feel for you. It's a really difficult space to be in.

If you have no choice but to work in that store, are there things you can do to help you feel safe? Totally different I know, but I went to the site of some trauma for me recently (not at all work related) and just was on that space (the streets) to sort of 'make peace' with those streets as I was going to an important event in that street (my dad's inquest). Having avoided those streets for decades. It helped a lot to do that. Sort of reclaiming the space.
 

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