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Sufferer Murky waters - er hospital security

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FragileGlass

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Hi everyone! New to the forums here. I'm currently navigating through the murky waters of PTSD related assistance. The tricky part is the help available to us as Hospital Security falls short because we fall into a grey area. We are offered general mental health assistance as civilians. We are neither designated as hospital medical staff or First Responder.

I work in a busy 24 hour ER. I am more of a Third Responder but work very closely with Paramedic, Police Services, Fire Department and Hospital Staff during times of crisis.

Our operational workload resembles First Responder with huge exception, we don't often deal with initial scene response or management. Although sometimes we are the first to deal with crisis events at the hospital level.

Patient's medically crash in parking lot and waiting areas. We deal with a lot of violent scenarios, manage ER facility at times of critical trauma to ensure Paramedic, Dr.'s and Nursing Staff can work uninterrupted and safely. In extreme critical cases, my team prepare the hospital for LifeFlight helicopter landing.

It's been a frustrating ride. I've sat in on PTSD management seminars. I relate to Paramedic / Police service emotions more than hospital support staff and the counselling sessions I have are completely inadequate to the emotions I wrestle with.

I'm looking forward to meeting others here!
 
Welcome ! Glad you found us... this is a place of exceptional support and encouragement.. We may not have your exact situation, but we will relate and identify with the feelings... glad you are here !!
 
Welcome ! Glad you found us... this is a place of exceptional support and encouragement.. We may not have...

Thank you :) The good thing with my industry is that I am able to pull relatable events from memory to offer empathy and support to others which also helps with my active recovery.
 
welcome to the site, I'm glad you've found it and decided to post. You'll find lots of support here. Cheers!
 
So glad you found us. I've only been here a month or so, but am dipping in daily for the peer support, trauma diarying and learning more about our condition and what sorts of recovery supports may be available.

I've found things may get a bit hairier as I read and identify and focus on what's not working and what's really hurt me, but amazingly, it seems quite a "healing crisis" because after a month or so of intensive focus and starting my trauma diary, I'm really starting to feel a weight lift.

It's like all the focus and commitment to getting on top of this thing is finally starting to pay off. :-)

So please don't be discouraged if things get a little tougher before they get easier! It may just be the "darkest hour before the dawn".
 
Welcome! I was an ER nurse and we depend on you guys. I was never physically attacked because security ran between me and the patient trying to attack me. Thank you for your work.
 
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