OneNightOwl333
New Here
Nobody will speak to you?
That's kind of crazy!
I've been to programs where they spend lots of...
They have a woman who works in admissions who sends out very mixed messages. On one hand she will tell (me) the patient, that she will inform my psychiatrist of updates and I will hear the news from my psychiatrist but then she turns around and does the opposite. It's like don't call me but I can call you if I so desire.
My experience so far has been quite stressful and confusing. First she tells me and my psychiatrist I wouldn't be accepted based on "I didn't meet the criteria." Then two weeks ago I get a random phone call and she is asking me insurance information. Telling me the number wasn't correct. I gave her the info. and asked why did she need it and she answered I was accepted.
I said "you do realize this news is very overwhelming". And, to myself and doc's office said "what happened to them notifying my doctor first"?. I went on to explain to her I had a trip planned with my son who had taken the time off from work and would be back on the 29th since they said I wouldn't be accepted. She said no problem there are 6 patients ahead of you.
Much to my dismay she calls ME the next day saying they had a bed open for me that Saturday knowing I had just told her I would not be in town. I asked what happened and she said there were discharges and others on the list chose not to come. This was right after the hurricane that hit the east coast and I thought "well maybe this isn't standard protocol" and why the suddenness of departures and patients changing there mind. I asked her what would happen to my spot and she said she would move me down the list. But, if to much time went by I would have to get a new referral.
She did mention no oil. Because a patient could slip. I need an foam egg crate topper to go on the mattress because of my back and she say's "oh the doctor will order it once you get here" I had big doubts whether I'd see a doctor on a Saturday. Nothing is asked up front of anything that may be needed or required. The packet they send out gives little space for the referring psychiatrist to write details. All we get is this one woman who is not consistent. I have compassion that it has to be a very demanding job and I am sure she is doing her best but at the same time I'm a psychiatric patient coming from several states away worrying about details I shouldn't have to worry about. I am not sure I want to go now. So this is my two cents on my experience so far.