I think we should ban all abbreviations for things if we are going to start speaking about computers. Just mho:sorry:
@SpiritSong - can you call your friend who set up your laptop? Ask him if he set himself up as administrator and if so what is the password for getting in there? Not that this helps you so much right now.
Also ask him if he made a partition for your system files while your at it - if you can call him.
I am using Windows 7 - I know Windows 10 is apparently soo much better but I don't want to upgrade and I'm happy with what I have right now. I do help someone with Windows 10 so I've got a little bit of an idea. I hope I can help. But I am a complete novice with no formal training and somebody will know this better than me. It does help to be using the same operating system but how far wrong can we really go??:playful:
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Anyone who knows better can jump right in and correct me if I don't get this right - please********
C Drive is usually your main hard drive where all of your system files and Windows programs are at. If there is a problem with your system files - I cannot help you. Maybe your friend may be able or someone here idk.
Then - on my lap-top D Drive is my CD/DVD Drive - yes my lap-top is that old folks - going on 11 years now. Wow!!:wideeyed: And loving it!!
Then - I have three USB Drives
and if I have a device plugged in to any of them a new Drive letter is assigned to that particular device.
E ...etc
@SpiritSong - if your C Drive has been partitioned it would have been assigned
probably F Drive - since your CD Drive would be D Drive - I think.
As a way of eliminating the simple stuff that has driven me crazy in the absence of anyone to help answer these questions please check.....
Do you have anything in your CD Drive?
If you do your lap-top might be trying to boot up from the CD Drive instead of C Drive.
So make sure there isn't anything in your CD Drive before you start up your lap-top. - Always check it is empty before shutting down your lap-top.
If you use memory sticks or back-up drive's disconnect them safely by double clicking on the drive (which should be at the bottom of your screen) and selecting the
device you have to take out of the lap-top. Your lap top tells you when it is safe to disconnect the device. (Stops you from accidentally corrupting files on the device & your lap-top.)
Also your computer may be trying to boot from one of these devices if it is still plugged in. Instead of from C Drive..
Do back-ups regularly. Then disconnect your back-up and put it somewhere safe. That is the idea after all.:)
I remember this happening to me a very long time ago. It was usually when I had left something non-system attached to my lap top or in the CD Drive. :(
How often is this happening?
I'm going in a minute but in the meantime.
1. Do a complete scan on your lap-top - this usually takes a lot of time. *Disconnect any external devices you have connected before you do this & make sure your CD Drive is empty.
2. Make sure Windows 10 is up to date via the usual update's.
3. Run your anti-virus software on it and see if this throws up anything that should not be there.
4. Go to the Microsoft website & type in any error msgs or numbers it tells you & read up on them (if any) or, search on the Microsoft search for 'black screen on boot-up' or similar and have a read. It will be there somewhere.
And just so you don't feel totally alone. I was born a long time ago too. I bought my first computer in 1984 and was well versed in Command prompts - while Windows was still a few years away from mass production and consumption by all the tech heads that came along afterwards. Fabulous little IBM machine with a little screen the size of an envelope cut in half embedded in the box and oh it was heavy!!
Also - many years later.....
I lived in some amazingly remote places and built my computers (not lap-tops) by ringing up computer shops in cities and figuring out what I needed and how to get it freighted (in bits) to me. Then using a huge amount of luck and more luck - joining things like wiring up by trial and error :arghh;:roflmao: Dealing with over-heating, Extra drive bay fans - it was 40C +++ by lunchtime ambient air temperature by then and using a telephone line to dial up and do the washing up while waiting for a connection - if I was lucky and there wasn't any storms etc about.:wtf:
So I learned a lot by stuffing around endlessly and giving up frequently. And now I
still know absolutely nothingl!!!:meh: Should have done something more interesting with all that time.. oh well...:whistling:
So I understand where you are coming from. :hug: But that was then. Now I have my trusty, rusty old lap-top which is going just fine and I have no intention of buying anything else until it dies completely and cannot be resurrected. :giggle: But I did put in a better hard drive about 5 years ago...and loaded Windows 7.
Building computers (towers) is not rocket science. Mucking around with lap-tops is mind numbing and better left to those who
like doing it imho. :) You don't need to do classes or get a new machine. All will be well. :hug:
Let me/us know how that goes. Someone will know the answer for sure.