Thank you
@ghotiff and
@Soli.
It really isn't that I expect perfection - I work on call (obstetrics related) and am often needing to postpone my clients apps for something more urgent - so I GET that things come up. If she was always cancelling me I probably would still feel upset, but if her explanations were realistic, I doubt I'd feel it as rawly as I am.
Thing is she never let me know that sometimes she might have to postpone or reorganise an appointment - and if she WAS reorganising it, that would be one thing.
I'd been clear and said clearly Txting was not working (since I don't get the txts she supposedly sends) - so yes, I had the expectation that hey, if something came up she would PHONE me to cancel / postpone. Ok, so she got sick and had to go home from work early. I get that too. It might have been she was just too sick to make the phone calls. But you know what? If I believe her story that she delegated it to someone else, SURELY she might have remembered that hey, NovemberStar is really sensitive to feeling abandoned - it's really important you contact her and not just leave her at home waiting for me'
Or f*cking phone me in a 1 minute phone call herself.
I can't find any info online as to how I complain or who I go too. There is ZERO contact details on their website other than the head office or general enquiries email. I don't want to email them only to have it forwarded onto my caseworker AGAIN. I know I also have to wait til Monday to try to contact someone about it.
Even if I had not told her how much things like this affect me, I don't think it's entirely acceptable.
Maybe she was off sick today. That would be an acceptable explanation BUT it still doesn't change the effect it has on me to be let down again.
Maybe it's a really bad run of really bad luck - but I still feel I need to move on - bad luck or totally terrible management and shitty professionalism; I can no longer ignore it - it's doing my head in and I cannot put up with it anymore.
Part of me however - doesn't want to let her off the hook - I cannot hake the feeling she 'wins' if I dump her. Maybe she didn't want to work with me and was just waiting and hoping for me to dump her, so she doesn't have to see me or deal with me anymore.
That is another reason I want her boss to know - I guess doing so would help me feel I had some power in dumping her. And even if she 'wins' by no longer having to work with me, I can feel freaking smug that her boss might tell her off about it :mad:
Haha - she hates her boss, and feels picked on by her as it is. Maybe it's wrong for me to feel vengeful - but it is just how I am feeling right now. Why the f*ck should I continue to feel vulnerable, fragile and helpless in the situation??????