I hate phones as well. If I can't talk to someone in person, I'd rather text. I don't like the voice without the contact, so I would rather make it completely impersonal, and I especially hate calling people I don't know.
For the past 4 years I've worked in customer service, and it has required a whole lot of phone calls and P.A. usage. I have no problem paging my coworkers (eg. "Ryan call on line 101 please, Ryan 101" or "Michelle to cash please, Michelle to cash" - yes we have to repeat ourselves), nor do I have any problem making store closing announcements, but I loath being asked to announce something else (promote the hotdog sale outside, inform the owner of [vehicle description] that their lights are on, read something for our moment of silence on Remembrance Day, etc.). Those situations are too awkward for me, for some reason.
As for using the phone at work, I don't mind calling another phone in the store (supervisor mobile, department extension, whatever) because it's just the same as paging the person. I don't mind answering the phone at work either, because it's either a coworker asking me something that I can answer / informing me of something, or it's a customer looking to be directed to the right person. I don't like calling coworkers at home about shift changes or to find out why they're late. I worry that I dialed the wrong number. I worry about speaking to their parents instead. I hate calling customers to let them know that the item they ordered is in. As the phone is ringing, I'm praying for the answering machine to pick up. I hate having someone pick up and having to start with "Hello, is this [name]?" because if it's not, then sometimes I end being the one interrogated. (Really, why does the sister of the person I'm calling need my name? All she needs to do is tell her sibling to come pick up their item.)
I'm currently living out of province, renting a house with 5 other people who I didn't know before coming here. I'm the only one who hasn't chosen to put a phone hooked to the landline in my room. If I need the landline, I'll using the phone in the kitchen. I feel like if I had one in my room, I would be obligated to answer when it rings, and then I'd have to go find whoever the call is for. That makes me uncomfortable. I hardly ever speak to the 2 who live downstairs, and one of the others upstairs rarely leaves his room.