My point is yes, I'm a little bit protective because My BRO didn't call- there was no hotline anywhere at that time. ( Okay,so) My baby brother is dead. Took a gun to his head. If you don't like what they said, perhaps you should volunteer because they are always short of volunteers. My first impression when you said the response was pretty basic ( could be) because of lawsuites. I have no idea..
But anyway- my point to you was most are volunteers but least they volunteer.
I am so sorry for the loss of your brother, that is a terrible thing to have been through. I wish no one had to ever live through someone's suicide ever again. Recently someone I know was lost to suicide, and those people are devastated.
I don't think poor and substandard assistance is better than no assistance. It can actually be highly dangerous as my own life experiences bear out. Poor and substandard "help" needs to be stamped out. If people are not properly qualified and in supervision for their own issues, then they have no business giving "help" out, and by doing so, potentially inflict further damage to people who have already suffered too much.
Unqualified people providing services can end up being
really dangerous, and other professionals can rely on those substandard services to provide services to their patients, which can end up being counter productive.
I don't think it is appropriate to suggest that someone volunteer for such a poor crisis line, what so they too can give poor and substandard assistance as well?
When someone is seeking assistance from a helpline they need actual assistance not some half arsed patronising gibberish. And suggesting that the original poster actually volunteer for such a poor organisation is actually highly inappropriate and unreasonable. It is not the original poster's responsibility to fix the inappropriate crisis line. They should be shut down in my opinion.
I have seen this a lot in the last thirty years, people with their own unresolved issues giving out help,
that actually isn't helpful, it actually meets
their own needs to be helpful, rather than meet the needs of the people who require,
and in this case, emergency help.
You are not responding to the original poster's opening post, you are responding to an implied criticism of this crisis phone line, and saying because you started a crisis line for your brother's suicide, i.e. that you had a need to "help" and that this type of commentary from a person who received very, very poor assistance indeed, should be indeed be grateful for the poor assistance, because unlike your brother they had a crappy phoneline to ring? I would imagine that your brother, when he was suicidal, wouldn't have found the advice that the opening poster received of any more use than the opening poster gained.
Poor, crappy services, run by volunteers, who are meeting their own needs to be useful, helpful or have a purpose in their lives, or somehow make up for the lack in the life of the person that they wish had rung a crisis line, doesn't help at all, it just makes the waters muddier.
No one would allow someone to operate on them who wasn't properly trained in medical and then a surgical specialisation. Untrained, unprofessional help often cause a lot more damage then they help, and only those who are competent, highly trained individuals should be involved. It is not about meeting your needs, it is about meeting the needs of the original poster. Which the alleged crisis line failed to do, and
no no one needs to be grateful for a crappy helpline, and
it would be a waste of time to volunteer for an organisation like that, that is my two cents worth.
