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Infraction Discussion on Content

Is The Below Infraction Notice Too Harsh?

  • Yes (Please Provide Comments Below as to Why)

    Votes: 8 20.5%
  • No

    Votes: 31 79.5%

  • Total voters
    39
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If this was as simple as just keeping tabs on our thoughts and emotions all the time, a lot of this wouldn't happen. But it does happen because the brains of those with PTSD are different from those without it.

Unfortunately I think there are a lot of factors at play also. I know that sometimes if I give someone a warning and they have a go at me I can take it as not being personal. If there are numerous in a day and everything else is ok I can still handle it pretty well. If it's been a constant onslaught day after day it can build up.

In all honesty I really feel for those who have PTSD and I wish they did not have to suffer at all. All that said, I am a Carer and, while my point of view is from the opposite side of the fence, it still counts here as we are the ones who try and support sufferers when they are having a tough time. While comments like "I wish they would get over it" are probably not effective they are the release of a frustration too as it does sometimes get very difficult dealing with a sufferer.

I never mean to upset anyone here....we are all human! :rolleyes:
 
Nicolette - I cannot imagine the position you are in being a carer and a moderator. I can imagine the onslaught can get overwhelming at times from the people attacking you, and I am sorry for that, whether it is strictly PTSD related or something else.

I want to thank you for your last post. Your feelings obviously count, and I hope nothing I said made you think I thought otherwise.

Thank you again for your last post. That was really thoughtful.
 
I have to agree that for a site that deals with trauma, with things like abuse and rape and neglect and war and natural disasters and car crashes, etc., getting worked up about a capital letter is surprising to me.

I have to admit that being nit-picky about grammar and punctuation is a trigger for me. I know that others may be thinking "you can use that excuse for anything," but it really is a trigger.

I agree with rules like "no spamming" because they make sense and actually make the forum a nicer place. But at the same time, I don't think writing "Had a bad day" vs. writing "Had a Bad Day -- Got into an Accident" really makes a big enough difference to send "infraction" PM's over.

It seems a bit uptight to me. I completely understand being strict about moderating members before allowing their posts to show up because there are a lot of sensitive people on this website and there are a lot of insensitive people in the world. But I don't think moderation is necessary for capitalizing letters and adding periods.

Just my opinion.
 
I agree as well Shamsi, and there was a post as to 'why' that came about. Nicolette redirected it to me once. And it made since to me I know (something about how things were easier to read), but I am thinking a.) if you can create something that filters out swear words, why can't you put something in that automatically makes the first letter a capital letter and the sort. (and I'm sure there IS a why actually I just thought of that).

and then I thought the same thing as Shamsi. The way everything is worded is so harsh like 'prison'/'group homes'/when I was in a locked ward once, and even for me growing up. Though there are reasons behind it, it's very militant the way things are done. And maybe I'll get my head bit off for saying that.

I remember getting the infraction and getting a bit teary eyed, even though it said don't take it personal! Just because of the way it made me feel based on how it was worded, and thinking :(. Man.
 
Oh wait, Some of these comments are not fair to Anthony and Nicolette. I've raised issues with him in the past and he has been fair with me. I'm getting annoyed with this nit picky business. Who is being nit picky here? The ONES breaking the rules IMO. Why is is so damn hard to capitalize a letter? What if you worked on commission and for every error you made you lost 5 dollars. I bet you wouldn't be screwing up that often and certainly wouldn't be telling the boss he has some type of superiority issue.

If you think it is so bad now you wouldn't have made it when I joined over a year ago. Two moderators, that took a break due to the stress of this constant nonsense were down right cruel at times.

At first I didn't understand why, but I certainly can see why they were always angry now. Always having to read over posts and correct everything. I couldn't and wouldn't be a moderator here.

In my first week of joining I was told in a very harsh tone that I had low self-esteem and needed to do some serious work on myself from one moderator who cut me down to size, with her extensive knowledge on PTSD.

She said these insults out in open forum for ALL to read. No, not in a PM that only I could read and deal with on my own terms. Can you imagine dealing with that after being here only one week? Well, to me this infraction warning makes what I dealt with look like a picnic.

I felt shaken up because I was new and she was an authority figure. But I dealt with it and I'm stronger for that. When I look back I can almost thank her for doing that because it taught me a valuable lesson.

Did I run off and cry about it? Well, it crossed my mind. But, no, I stood up for what I was writing about that I believed in, and apologized for what mistake I made. It was that simple.

Trust me, I would have preferred an infraction in my PM than a couple of paragraphs that made my head spin along with a couple of of insults thrown my way (that were true) out in the open, for every member to read.

Yea, I was distraught and thought what kind of place is this. I figured I would give it some time and if it got worse I would leave. But here I am still working on my issues even though her and I had words again, so an infraction makes me want to strangle someone for complaining about it.

Go check the archives and see what was written to me.

I have no problems with that former moderator even though she was harsh, because she had the guts to speak the damn truth, which most of society cant handle. Some times the truth hurts, but how else can we get better if someone who knows what they are doing and is well educated in PTSD doesn't guide us in the right direction.

In the grand scheme of things how can a simple infraction create such chaos. OMG, I'm sick of chaos and I think I will take a break before I offend someone.

So trust me when I say Anthony is being reasonable due to the stress and hours him and Nicolette put in here for free.

I hope everyone walks away from this in peace
Tammy
 
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I am one of these new members who received a 'Warning' on my introduction for not capitalising my Thread.

My first reaction was of disbelief, was I being warned for posting inappropriately? For bad language? For inappropriate content? No, for not putting in a capital. Forgetting to Capitalise seems awfully trivial and receiving a 'warning' sounds very final. Is it three strikes and your out??

This is how I felt when I read it. I was perplexed as to what it was all about. I don't mind being told the correct way when it was an oversight.

Obviously this is one of my very first postings and I thought I ran thru the rules, but my concentration isn't what it once was and I must have missed the rule on Capitalising. Not even a reminder to check the rules. It had to be very obvious that I was very new to all of this. I've only been a member a couple of days, and minimal posts and this was my first Thread.
 
Hi Keri

I was the one who gave you the warning and I do know who you are and I do know you are new.

What you don't understand is that I have already had this conversation with Anthony many times as I feel bad giving any warnings or infractions, especially to new members. His take on it is the rules are the rules, new members are asked to read them when they join, and if you don't tell them at the start they will continue doing it. I will once again state that we used to send polite PM messages to members and, not only did it not work, it caused a tremendous amount of work - time which we give freely.

As Anthony said in this thread:

It actually makes reading through a list of threads quite easy... and this was one thing pointed out by members when I actually stopped doing this for a while. People then noticed the difference on how effective and easy it can be to read a well written title vs. a not so well written title. It then took me about 12 hours to change all the one's I had left at that time to see whether it made a difference or not. The majority ruled on even that one from memory.
The 'Warning' you received was an agreed upon method by the members of this forum and was the basis of this thread. I don't make the rules, nor do I create the system, but I do have to follow it just as all other members do.

I wish more people would adopt an attitude like this one quoted by Lisa:

something along the lines of 'it's no big deal, we all make mistakes...its a reminder...no big deal, just don't do it again' and that sorted me out with it. I thought 'yeah, okay... i can accept that. It's not personal, I didnt do it on purpose and didnt realise I'd done it..its just a reminder and now I'll be more mindful when I write a title and I'll not do it again'... in that respect, it served it's purpose well.
 
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I still think... if people used notepad BEFORE they posted anything, they give themselves the opportunity to correct errors. Proofread. Edit. How many times does anyone post something only to have to edit it anyway? I've done it.

If a reason for posting is for getting the support you need, how can you expect to receive any support if what you write is during a rage, or vent, or crisis of some sort anyway and can't be understood?

Breathe. Type. Edit. Post. Get a grip. It's ok. We're all here for you. Take your time. We'll help you get through this the best way we can. But we need your help to understand how we can be here for you.

PTSD. Pick your battles and don't make mountains out of mole hills. It's just a note letting you know... "hey, we have trouble reading what you wrote and you ARE important to us, so would you mind fixing this?"
 
Compromise?

I have some more thoughts.

So the infraction system is intended to have a smooth running forum that we can all operate in without chaos and destruction. Do we all agree this is important? I do. The problem for the most part that is presented here, as far as I see, is do we agree with the infraction system being implemented for grammatical error?

In terms of concisely worded threads, yes this is an important issue to the forum for all of us. It's useless and offputting reading a load of threads saying "help". How do I know which one I can be of any use to without reading them all? "Help - self harm" would be better... as an ex self harmer, I could have something to offer that person. If I read a list of threads just saying "help" or "PTSD", I am just put off from helping anybody and contributing. In the same breath...a little balance is important too. "help - ptsd - struggling" is good enough to me, even if the whole post is about one aspect of PTSD, like flashbacks. The umbrella title directs me enough to have an idea. Some people will be more specific and say "flashbacks" in the title, or even "flashbacks of car accident". The person writing it may not have enough knowledge of PTSD to know specifically what they mean.

For the newcomers introducing themselves... I think balance is important here too. They are new members who are often in a very bad place and in crisis and have come to this forum for help. If their introductory title doesn't depict their particular trauma, for instance... and they then get an infraction - how offputting is that? Yes, newcomers should obide by rules too, and they are asked to read the rules. But, lets face it... who actually does that when they are desperate, find a forum that could help, and just get excited and write for the first time? How many of us actually read the rules before making our first ever post on a forum? That's not to say it's okay... but these people have only just landed here, and are desperate/excited/overly relieved and acting on that. Maybe we could help the newcomers with another system... before the post goes through, reminders of the rules of posting and a back button to go back and change it? I don't know if that's already there, but just a thought. A lot of forums have rules, and they all tend to be similar... sometimes people just assume the rules will be simple before actually looking and realising this forum is on a tighter leash than most and this is what makes it better than most. A chance for the newcomers to realise and get a feel for this place would be a nicer welcome and more accommodating considering the distressed circumstances people often come here under. This may not be simple or straight forward enough... but kindness and appreciation for others' perspectives and initial states when they arrive is important.

In all other respects - If the title conveys it's meaning, that should be good enough right? Perfection will never be achieved, but good enough for the majority is good enough, right?

For grammatical issues like capitalising: If it's for smooth running and easier management for Anthony - then whatever Anthony needs. I am not the one slogging away behind the scenes, so if Anthony really needs capitalised titles, I'm all for that.

Grammatically speaking as a user of this forum... I think it's a little OTT, but then I don't know if not capitalising etc. titles presents a technical problem or not. In terms of reading threads and non capitalised titles --well, I really don't see what difference a capitalised or not capitalised thread makes. If it comes down to easier reading... I think that's a little obsessive and perhaps we don't all want to have to be so obsessive in order to comply with the rules? And not all of us are good at grammar. I mean, if it's absolutely necessary, I'll comply with the rules as it's not important enough to me to leave over it. But since opinion was asked for... my opinion is if I find the title of a book difficult to read amongst a library, writing to the author telling them I want the book changed to make it easier for me to read amongst the other titles would be seen by most, I assume, as over the top - unreasonable even.

Is there no compromise we can all come to? This is a community...

Also, I think the bigger issue here everybody is touching on is a question: Is offence taken or is it given? What's the intention?

I see everybody's points here, and I don't disagree with anyone's opinion actually. I can see everyone's perspective. Which makes me realise that something seemingly simple, actually isn't - because we are all human and we all interpret and perceive from our perspectives. With only written words on a screen, and there is less information to make appropriate interpretation of intention. Without a tone of voice, facial expression... and with PTSD... we have to work really hard to remember the power and destructive nature that interpretation can sometimes cause. We should all try to think of other possible intentions before taking offence, and we should all try to remember the importance of interpretation when we write something so as to try to avoid a likelihood of others taking offence. And where offence is still given or taken, we should clarify the inention before acting on the offensiveness we feel we have been subjected to. Maybe this needs to be put up somewhere a 'guide' to life as a PTSDforum member. It's how we handle conflict that matters most in anything.

I don't think we can ask Anthony not to give infractions, he has had to resort to this after years of going down 'polite PM's' and failing. This forum is so big, it is like a society in itself now. I remember when it was much smaller and easier to handle, and I know others who remember when it was even smaller and had only just begun. Now...it's huge! It's a lot for one man to take on as a responsibility...and a PTSD sufferer as well.

I think if we can remember that, whilst Anthony has the support of Nic and other moderators and a team behind him... he is the owner of this forum, and this is a HUGELY demanding thing for him at times.I don't need to do much to see that -look at any section of the forum and think of the number of threads every day and the team behind the scenes having to moderate it all. And they do it for us.

In the same breath, I think it's also important for Anthony and his team to remember the importance of conveying messages in the intended way, with some thought to how they may be received. Generally speaking, I don't find there are problems in this respect. But... I'm sorry, there have been a lot of posts here made by both members and those on the management team and at times, I can see why somebody might react on an emotional level. Sometimes I see somebody writing a thread that is the opposite - it is so abrupt, and probably intended to be non emotional so as not to cause offence... but abrupt statements can be taken as angry or hostile too. The tone is sometimes written from emotional levels. This is human and not something to be necessarily overly criticised or punished...but balanced... a little effort, a little consideration for what others may read it as, and what others may have intended it as, and a little reminder of that, and a little reminder to give and take... we all write things we sometimes look back and realise sounded not quite hor it was meant... I don't think it's a bad thing just to point these issues out?

In the infraction system, it would be really important in my eyes to keep it as non personalised as possible to avoid sounding judgemental. If I were to read a comment like "play nice", or "come on..." or whatever suchlike comments, I would see that as personalised and at risk of sounding critical, possibly even condescending to some. The intention may not have been that...it may have been a light-hearted comment. But inappropriate given the context of an infraction. Having said that, if somebody feels offended by something and it really matters a lot - just ask for what they meant by that. If we can all do both these things, I personally think we would all be much happier and less stressed out by things like the infraction system.

So - I think effective communication means effectively conveying intended meaning. If it is non personalised with, as mentioned already, softer wording (like the newer version btw), and perhaps simply writing "The thread title wasn't clear enough/capitalised" for example... I see that as short, clear, informational, not personal and in an infraction system that intended it as a reminder... and I would then have no issues at all. Reminded, job done... end of story.

Hopefully this will be taken as intended... by giving my opinion which I have sat, thought about, and balanced with consideration for others perspectives. Diplomacy doesn't come naturally to anyone. But it's essential to everything in any society.
 
-- I understand giving someone an infraction for inappropriate content, suicidal posting, etc. But for not capitalizing post titles! you're not allowed in my house for coffee anymore.--precedence over the fragile state they are in and their need for support.--

I got an infraction, something about the title, I dissociated everytime I saw that so I couldn't figure out what I'd done wrong because of my state of mind and I couldn't understand, and still can't understand. My brain stops functioning when there is too much stress.

Then because I was so afraid I couldn't get back on line, I looked for another forum, didn't find anything that worked so now I am so careful not to make a mistake, I have still got the red mark, I can't start a new thread because I can't do it right, I had writtten and and asked what I'd done wrong but was referred to figure it out for myself. That didn't work because it didn't work, there are times when I cannot figure out the simple things, if I'm told what I did wrong then I can do it differently, there is a brain dysfunction going on and there are times when I need some help, maybe not for ever but for now.

I know this is one of my issues, I haven't read much of this thread yet because it is too close to what I'm working on. For me it has added to my distress in a massive way because it distracted me from healing, I can't work on everything, I'm doing my best.

In time I hope to be able to recover well enough to be able to be confidant to tell my story, so far I'm too scared that I'll do it wrong.

I appreciate what is going on here but I am limited by an infraction that is just too close to home-for me to handle, I cannot tolerate another infraction.

I am fragile and I need a break, forgiveness or acceptance or something.
Thanks Cragger for writing the above, it made me aware of how really stuck and scared I am.
Heather
 
I have still got the red mark, I can't start a new thread because I can't do it right, I had writtten and and asked what I'd done wrong but was referred to figure it out for myself.

Hi Heather.....

Firstly your infraction expires on 27/3/09 so it is not permanent.

Secondly, what you did wrong was not capitalise the first letter of words in your thread title. You posted "how can I not be a pain' whereas under the requirements of the forum it should have been "How Can I Not be a Pain" or even "How Can I Not Be A Pain" if you are not sure which are the non important words. Have a look at all the other titles please.

Thirdly, while I am sorry that an infraction is something which triggered you it then needs to become something you need to work on rather than the forum changing its rules. Life is not always easy and I am sorry for your suffering but it is nothing personal and I am sure you can work through it. The only person who can change how limited you are by this forum is you.

If you are fragile and say you need a break well then I suggest you listen to how you feel and take care of yourself and take that break. Please take care.
 
--
what you did wrong was not capitalise the first letter of words in your thread title. You posted "how can I not be a pain' whereas under the requirements of the forum it should have been "How Can I Not be a Pain"
Nicolette,

If I had known it was this simple I would have handled it better, there wouldn't have been an issue, I can see the difference now that you have told me, I could not see the difference at the time, as someone wrote it's a brain dysfunction, even though I read and re-read the notice/requirements I was unable to actually see the difference between the capitalization and non-capitalization, that is how difficult it was for me. Now I know what the issue is I can change and I don't have a problem with that.

Thank you for your help, I appreciate it very much, I have come a long way in a short time and value this site and the input I receive when I post a question, being a pain and dealing with being a pain are a small part of my issues that I'm confronted with and I really felt in the middle of it all.

Keep up the good work, this is a very valuable forum, :occasion:
Heather
 
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