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Struggling After An Incident With An Insensitive Shopkeeper

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Fadeaway

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There is a small health food store right around the corner. I use to shop there, but I started going to one farther away due to the pushy nature of this woman.

Well I just got out of the hospital a week ago due to severe blood loss due to internal bleeding. My iron is still fairly low and I am tired and weak and didn't feel like driving further away, so I went to this shop because it is so close.

She remembered me, and the first thing she said was "You're pregnant!" Granted, last time see saw me, I was going through fertility treatments and my stomach is distended due to my recent medical "adventures.," but it hit me like a punch in the gut.

She rushed off and grabbed a bottle of prenatals to hand me. I informed her that I was not pregnant and that I needed iron due to sever anemia due to internal bleeding. so she exclaimed "Oh your having a miscarriage! Let me grab you <then she rattled off a dozen different things>" to which I said "yeah, six f*cking months ago."

So she then replies, "Well that is so stressful let me grab you some stuff that helps with that and we also do massages here, why don't we talk about what you are going through and set up a massage schedule."

Me "No, and I don't want to talk about it." I have done well to not dwell on and and have done the best I can to put it out of my mind.

Now I was very upset and just wanted the stupid iron. I grabbed the cheapest one and tried to pay. I don't think my exaggeratedly irritated and miserable state could have been more obvious. So of course she says, "You are getting way too good of a deal don't you think? Let me go grab you this other stuff, my granddaughter in-law took this and she got pregnant with triplets."

See the thing is, nothing would help me, my body can't get pregnant due to past pregnancy complications that resulted in an infection and now more than ever could not sustain a pregnancy. Nor am in the financial position to even think about pregnant like I was 8 months ago when I did the fertility treatments.So yeah, the reality of all that hit home like and i have been in tears all freaking day.

Seriously, if I didn't know better, I swear the woman was getting some sort of sick sadistic pleasure out of it. All in the name of trying to make a few bucks. Never again. I new the woman was pushy and I was prepared to deal with that when I choose to go there but not this, not something that has left me a wreck like this. Damn it, I wish it would stop hurting.
 
Sorry you had to go through that.

If she is an employee, rather than owner, I think writing to her boss explaining how her sales 'technique' made you feel and a recommendation for more training on how to deal with customers sensitively and respectfully.

If she is the owner, I think I would still be tempted to write a letter, not with the view to engaging further with her or expecting anything further from it, but to express how she made you feel in a way where she can't interrupt or excuse herself. She sounds like the kind of person who is just completely oblivious and thoughtless about the damage she does, probably even thought she was being helpful by preempting what she thought were your needs - a clear message about the actual effects of those actions on you might at least give her some food for thought about her approach to customers in future.
 
The joys of the day after a day of crying with stuffy head and fatigue. It sucks, ever since I was a kid, a healthy loving family was all I ever wanted. It was never meant to be as a child or as an adult.

The woman is the owner of the store, It's just her and her son that work there as far as I know. I think I just might write that letter and ask my husband to deliver it for me.
 
I am so sorry that she did that to you. Obviously she is a person who cannot hear, see the real you or help you at all.

I am so happy to hear that you are never again going back to her.

I understand the pain you are going through because this happened to my stepdaughter and then she was diagnosed with MS and had to have a hysterctomy. My own daughter is so young with two girls but she needs a hysterectomy too. I see her pain and anguish and so I understand although I have not walked in your shoes.

I hope you recover from this ordeal with this stupid idiotic woman.
 
So sorry to hear you are going through such a terrible time @Fadeaway. I am finding it so difficult to voice/write my thoughts just now but wanted to at least let you know I was thinking of you. We obvs all deal with situations differently and this might be my avoidancy issues jumping in but I would put this situation right out your head. You are just out the hospital and dealing with serious health issues. I personally wouldn't give her my custom again but don't allow this silly womans' ignorant, pushy, pound pinching attitude to take up anymore of your precious strength. She doesn't deserve it - keep your strength for your healing.

Thinking of you,

Missy.
 
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