The Albatross
VIP Member
P.S. I'm over tired and my brain scrambles some when I'm tired... but this is a pilot program like what I'm trying to talk about. They also implemented one in L.A.:
http://ehealthmd.com/content/want-reduce-ambulance-transport-and-health-care-costs
The article makes an interesting point: "In busy EMS systems EMTs hardly have time to drop one patient at the hospital before they're paged out on another call. Baltimore City EMS crews run about 150,000 calls a year, which works out to nearly 411 calls per day.
Once the EMT turns over her patient to the nurse or doc in the emergency room, she's done with that patient. She gives a report – to which the nurse or doc may or may not pay attention – but there's no system in place for the EMT to follow up on the empty fridge, the filthy house, the undertaken medications.
And in a typically overloaded emergency room, Mrs. Smith's need for a case manager to make sure she's got a primary care physician, Meals on Wheels, and heat in her home often takes second stage to the cardiac arrest happening behind the curtain to the left. Is this the fifth time Ms. Smith has been here in two weeks? That's usually worth a comment or two by hospital staff. But rarely does it lead to intensive case management, a social worker visiting Mrs. Smith at home, or any other changes to Mrs. Smith's life.
So at 2 am the next morning, Mrs. Smith calls again.
But – and here I'll differ from the Johns Hopkins Childcare’s Center researchers – Mrs. Smith's calls are not “unnecessary,” even if her physical condition does not warrant the ambulance crew taking her to the hospital. The calls these frequent users place are often very, very necessary – even if there's no immediate life threat present. These are cries for help, requests for social support, basic health care services, and someone to just plain care for a few minutes."
http://ehealthmd.com/content/want-reduce-ambulance-transport-and-health-care-costs
The article makes an interesting point: "In busy EMS systems EMTs hardly have time to drop one patient at the hospital before they're paged out on another call. Baltimore City EMS crews run about 150,000 calls a year, which works out to nearly 411 calls per day.
Once the EMT turns over her patient to the nurse or doc in the emergency room, she's done with that patient. She gives a report – to which the nurse or doc may or may not pay attention – but there's no system in place for the EMT to follow up on the empty fridge, the filthy house, the undertaken medications.
And in a typically overloaded emergency room, Mrs. Smith's need for a case manager to make sure she's got a primary care physician, Meals on Wheels, and heat in her home often takes second stage to the cardiac arrest happening behind the curtain to the left. Is this the fifth time Ms. Smith has been here in two weeks? That's usually worth a comment or two by hospital staff. But rarely does it lead to intensive case management, a social worker visiting Mrs. Smith at home, or any other changes to Mrs. Smith's life.
So at 2 am the next morning, Mrs. Smith calls again.
But – and here I'll differ from the Johns Hopkins Childcare’s Center researchers – Mrs. Smith's calls are not “unnecessary,” even if her physical condition does not warrant the ambulance crew taking her to the hospital. The calls these frequent users place are often very, very necessary – even if there's no immediate life threat present. These are cries for help, requests for social support, basic health care services, and someone to just plain care for a few minutes."