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Basic Insurance Question

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If you know the name of the company, you can call them. If you are insured by them they can look up your policy by looking up your name. If you do not know the name of your insurance company, or even if you do, you can also call your HR department/person and ask for the insurance company name. You can even ask them for a copy of the policy too.
 
Call the number for customer service on the back of your insurance card, and ask them to talk you through it. Alternatively, you can usually find the details of your coverage on the HR section of your workplace website (if they have an HR area).
 
To add to the above:

1. When you call you inurance company, they can help you get logged into their website, that you can have access to. On the website, all aspects of your insurance coverage will be explained.

2. When calling your insurance company, ask the if the therapist you want to see is "in network" (payed 70-80%) along with your copay.

3. Some insurance policies have limits of visits per year. And some states have laws that over-ride the insurance policy: for example I use to have 20 visits per year. Then a state law passed that said insurance had to cover as many mental health provider visits as medical doctor visits.

4. Know that your insurance company has a partial list of providers in your area. (Many providers just don't want their name on the list, even though they are covered.) This is why it pays to call the Provider, and ask if they are 'in network' with your insurance, and then call and verify this with your insurance company.

5. All your inquires are confidential.
 
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So does a lot of insurance through employers completely cover the cost, or does it depend? Sorry I'm a bit ignorant about this.
 
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