Here are the changes my trauma therapist made for me and her other patients...though it required my complaining to the hospital before they would give her the funds to do it (squeeky wheel gets the oil):
- put in more soundproofing
- painted the walls a soothing warm chocolate color
- purchased a new comfortable deep couch with several differently textured pillows, a warm cozy blanket
- added a coffee/tea machine
- added natural decorations to bring in some of the outdoors...geodes, fossils, and plants
- rearranged the furniture so I have a clear path to the door
- turned off the harsh institutional lighting overhead, installed several floor lamps with warm colored lightbulbs and paper glow shades so no glare
- installed an air cleaner
- purchased a white noise machine with different options
- purchased a very nice, thick, natural rug to cover the institutional looking, ugly stained carpet.
The institutionalized look was just not working for me and she assured me, her other patients felt the same way but none of them felt comfortable addressing the hospital directly, unlike me. Since I used to work for that place and still carry a lot of anger and trauma, I always respond to surveys and compliment the staff but ask for environmental improvements. They can't address what the aren't aware of.
I always give the staff a head's up when I'm sending a request up the ladder so they are aware, and I always sign my name so the complaint doesn't get filed under the "oh, well, it's anonymous so probably just a staff member" section.
I knew I needed different lighting, noise controls, colors, textures, and a more natural environment. I'm rather proud of myself for saying so. My different therapists have thanked me for the feedback as it has given all of us a bigger, better waiting room, comfort improvements, etc.
Administrators in their comfy chairs and 5,000 USD desks have no idea what we deal with until someone tells them.