Respect Chat Or Lose It - Individually

[Kefira]

@Santa_Laurie and @Ms Spock: Glad I'm not the only one to feel there is a problem. I also have been avoiding chat of late.

 

[anthony]

If multiple people can report any offending user, it makes it far easier for staff to take action than if only one person reports them.

 

[Tanishq]

It's still hurting me today because I share two good words with them in the chat and they share their nerves of how smart they are. Sadly I will have to use ignore button for them from now on. I can't take it from them anymore. Last time they cracked bad joke on me and it was very hard to take, I tolerated, but yesterday they completely stunned me with their new ideas. I think they need to think before they say anything, will they think over it I am not sure.

 

[ms spock]

If multiple people can report any offending user, it makes it far easier for staff to take action than if only one person reports them.

Okay, see, I didn't want to be the complaining one, as I know that the Moderators already have so much to do, and you and Nicolette do so much for people on this forum. It does seem ungrateful at times to complain.

But point taken.

 

[Deleted member 20280]

As @Ms Spock highlights above, I have pondered making any form of report myself now for weeks as I appreciate the hard work Moderators have to do.

 

[ms spock]

The continual complaining and "Aint it Awful" Conversations get wearing. Some people seem to enjoy in always finding the most negative thing in what other people say.

I say Hello to People, and people don't even have the decency to say Hello back. They don't have to talk to me or engage with what I do. But common courtesy is important.

I saw someone ask another member why they didn't say hello and they said that they weren't up for saying hello all the time. Well then you shouldn't be in chat. In a real life situation if you don't say hello it is considered rude and it is rude in chat as well.

The ignoring of new people coming in is not okay. It is okay people continue on with their conversations. Having said that I sometimes do miss new people in chat so it does happen. But if you miss some one and they talk it doesn't take much to say "Oh Hello I missed you coming in."

I would suggest that if you are having a fight with one of your friends do it on PM and not in the chat room as well.

I think saying "Welcome to the Forum" is an important thing to say to new members.

 

[ms spock]

If some one is being abusive to other people, we all need to report it, rather than everyone just leaving. I will try to step up to the plate more.

 

[ms spock]

I would like the new people's first experience of chat to be positive. Once I had the lovely experience of disco dancing with a woman who had been very scared to come on the the myptsd site. She had a good laugh. It is only a small thing, but it does matter.

 

[anthony]

We do not have rules for what you're discussing, we only handle complaints based upon the legal policy of someone being disruptive amongst the community general ethos and harmony of being within a community.

Members need to take those aspects up with members. Reporting does not bother staff... staff advocate that all members use the report function, as this gives staff a single and isolated report about any issue. When multiple people report the same thing, we see that its upsetting a majority, thus we can action it appropriate compared to one person disagreeing with something.

 

[ms spock]

It seems more and more people are abusing the live chat by trying to take it over when within it, consuming all conversation and sucking the life out of others...

So do we leave the above up for Moderators to monitor, or do we occasionally report?

 

[Tanishq]

When multiple people report the same thing, we see that its upsetting a majority

Yes, now I see. It makes sense to me. Two people can't get along and that can be solved without staff, but if someone is upsetting everyone then that's a problem.

 

[joeylittle]

@Ms Spock, it's best to report. With Chat, as @anthony said, we don't do anything but enforce the rules. There's no rule against being negative, or not welcoming others.

But just like in the main forums, people often report if they see a post they find questionable, or aren't sure if it breaks the rules, or frankly just don't like what the reported post says. In all cases, with a report there is a chance to either take action or note behavior that is disruptive to the community.

Without a report, we follow forum guidelines for all the forums, and consult with other staff when we see something that might be a problem. We do those things for chat, too; but chat can't be monitored like a thread, and chat is (by it's nature) a place where conversations ebb and flow. What's happening in the chat is determined largely by the members.

So, long winded answer made short: It's always best to report. That's what we are here for. We would rather reject the report than never have known at all. (Pretty sure I speak for my cohort there; I know it's how I operate.)

It's also why there are staff - so everything doesn't just fall to @anthony and @Nicolette :)