Predefined Replies
Added to the 2nd upgrade, reached at 50 posts.
Predefined replies allow you to create saved replies that you use often, to quickly input them within a reply to someone. Access via your account settings. They only work for replies, not thread creation, which is not a reply to someone.
The title is only for your purpose - to identify what the reply contains.
You have a salutation option, which allows you to auto choose whether it automatically adds an automatic greeting based on your regional time settings, along with your username. You choose these options for each reply.
For example, I have created a reply staff use a lot, being to ask questions via the contact us system. I selected the "both" option under automated sentences. The courtesy adds, good afternoon, good morning, good evening, so forth, based on your timezone settings, automatically. Name adds your name below it.
Create one and play around with it in the test forum to see what each setting does.
You will see above the reply field your contact us titles:
When the both salutation is selected, it automatically adds to my predefined message:
My account timezone is set to Melbourne, Australia, and it is afternoon here, so it automatically knows to add afternoon.
You can select "none" to simply use your predefined reply, no salutation.
Play around with it in the test forum please, to avoid any mistakes for its use.