I've never been to residential for PTSD and I haven't been to the program you listed, but I have been to two residential eating disorder treatment centers for a total of 3 months and a short term psych unit for five days or so and idk if this is what info you're looking for but this is what I thought
-I was angry at first about the rules. There were a lot of rules meant to keep you safe but sometimes they felt like a LOT especially at first.
-I wanted to run away at first
-After I got used to it, though, it was like home. The short-term psych ward felt safe. Residential was more than safe. I was able to trust the staff, and made friends with the other residents. A lot of my friends I still keep in touch with, and two of them are among my very closest friends (which is saying a lot for me).
-I left there so much stronger and healthier than I went in, and I learned so dang much.
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This is how basically all of those centers were set up.
-you have a room with a roommate or so (I always had just two beds/room but different centers have different setups)
-nurses check on you throughout the night to make sure you're safe, there, and following rules (they were lenient with me though and I could stay up late/journal/whatever)
-wake up, get ready, then it's time for therapy lol. The whole day is basically you go to group therapy, then you have a break, group therapy, break, etc. with meals/snacks in the middle.
-idk if you have eating disorder symptoms but if you do they mIGHT want to check the toilet before you flush or listen to you pee, to make sure you're not purging, or have rules like "don't use the bathroom for x amount of time after meals except in case of emergency."
Depending on the center, there can be outings, too. Sometimes we went to coffee shops, stores, volunteered in local places.
Generally, the staff is very kind. They work there for a reason and usually it's because they genuinely care about people and have faith in recovery. Sometimes you'll get a rude staff member, but in my experience, they're also trying to do the best thing for you. It's a "tough love" kind of thing for them, I think.
If something isn't right, you can always report it anyway. They're safe and I really, truly gained so much from treatment. It's the first time I can remember ever really feeling safe and at home. I also learned a lot about myself, about other people, what to do in different situations, and why I feel how I feel.
It's not the end-all-be-all to recovery but idk. That's what i got out of it lol. Sorry if this is jumbled or rambley or you were looking for different info but you can definitely ask me if you have any questions I might be able to answer