Is this statement true across the board>>When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.
I see this lady with 'a service animal' in her home, but it never goes anywhere with her, the dog is outside most of the time barking and making noise all the time, barking at anything that he hears. If you go to her door, she has to step outside, because all her dog would do is bark at you..So I'm curious, does a person with a service animal or says its a 'service animal' have the right to disturb neighbors with a barking dog and then use the statement above, that no one can question them about 'their service animal'? How is a dog 'trained' to be a service animal for ptsd, like a seeing eye dog? If she is questioned about her dog barking all the time, she then threatens others with court/or an attorney claiming they can't speak about her 'service animal'
So, I'm confused about how I can or cannot talk to people about their service animal due to the disability act..Not wanting to offend, but I don't think its right for some to abuse the ADA rights either.
Thanks in advance for any information in this area.
