I am sorry for you
@emily1890 . I don't relate to that particular saying but definitely for other words or terms, or the way some people talk about them. It can literally make my heart race and I have to flee. Or I feel like the room is spinning, or the feeling I will burst in to a flood (river) of tears. And fear is often a good word. For me, fear or despair.
That being said, when I grew up 'please' and 'thank you' were also considered the basic of manners, and requisite. Now, no one wants to have to say or have said to them thank you if it's not authentic, but I like
@arfie and
@Charbella 's suggestions: is there some other way to say it or repeat it that is true? Like, "I really appreciate..", or, repeating it back differently, "I am glad I could be helpful (or, xyz)"?
If you are really brave, you can say something like, "I know what you mean- the term 'thank you' is a disturbing one for me- but you are more than welcome and I'm glad (I could help/ it makes you happy/ etc etc)" . They might think enough to try to choose different wording next time. But i think most of the time it's just managing a trigger if it is one, and honing a tool that works for you. Such as even singing a funny song about it in your head that you make from the words. And always remembering they mean well, or it is simply manners or professionalism, and they hope it will be a happy thing for you, not a negative.
Best wishes, that's a hard one to avoid.
ETA, It's an important thing to master, or get a work around for, because it's critical professionally and in all relationships, one of the number one things required to recognize what one another does for one another and acknowledge it and appreciate it, even parents and kids. There are work arounds. It will feel great when you find what works for you and doesn't harm you.
